Global Real Estate Insurance Administrator

Entry Level
Full Time

The Global, Real Estate and Construction (GREAC) Division has a great opportunity for an ambitious and self-driven Administrative Assistant to support their growing team. This is an entry level role with a great opportunity for the right candidate to progress and develop their career within the business.

Role Responsibilities

  • A client administrator serving the account team in a key support role, providing day-to-day service delivery.
  • Under the direction of team members, provide day to day administrative servicing of a client’s insurance programme to support retention and development of the business
  • Maintain records, forms and documents as required
  • Effectively contribute to the credit control processes, actively track premium payments and pursue uncollected premium, promptly escalate in line with the credit control process
  • Engage with insurers as required
  • Diligently check policy documentation in accordance with regulations and in line with Lockton procedures
  • Effectively communicate in a clear and concise manner
  • Effectively manage queries with the market (and to the satisfaction of the client) including but not limited to changes in cover and risk
  • Respond promptly to account queries
  • With guidance of the AHs, build and nurture close, long-lasting relationships by developing a constantly expanding network of client contacts
  • Serve the team’s administrative needs to enable them to deliver advocacy services to clients through close and regular interaction
  • Provide feedback for insurer review meetings and actively contribute to the development of relationships
  • Day to day quotations for adding new properties and arrange the processing with the Asset Data Digital Solutions (ADDS) team
  • Organising and agreeing Mid-Term Adjustments (MTA’s) with clients, insurers and the ADDS team
  • Collate information and insurer terms for monthly renewals and arrange processing with the ADDS team
  • Assist in preparing renewal and new business questionnaires
  • Assist in collating and preparing data for pre-renewal, broking and client renewal reports / presentations
  • Manage risk improvements and the ongoing updates for clients and insurers
  • Assist in preparing, negotiating and finalising market reform slips and the Asset policy schedule

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