Privacy Policy

This notice describes how Lloyd’s, as a data controller, collects, uses, shares and retains the personal information you provide and informs you about your choices regarding use, access and correction of your personal information. Lloyd’s is committed to ensuring that any personal data it receives is protected and handled in accordance with applicable data protection laws.

For the purposes of this Privacy Notice, references to “we”, “us” or “our” shall refer to Lloyd’s.

The Society of Lloyd’s (Lloyd’s) is incorporated by Lloyd’s Acts 1871 to 1982 whose principal place of business is at One Lime Street, EC3M 7HA.

London Market Group (LMG) is a market wide body that is supported by four existing market bodies, being Lloyd’s; the International Underwriters Association (“IUA”); the London & International Insurance Brokers Association (“LIIBA”); and the Lloyd’s Market Association (“LMA”) and whose purpose is to champion the London market to a global audience.

The personal information we hold is restricted to your name, correspondence address, email address, contact number, employer name, job title and country of residence. We will also record past communication data with you and your communication preferences.

On occasions photography and videos may be recorded during an event.

Your personal details will be processed to support the communication and management of LMG run events or to respond to your enquiry. The lawful basis which allows us to process your data is legitimate interest.

If at the event we plan to record videos or take photos of you individually or you in small groups, we will ask for your consent. We will notify you at the event about the photography and video recording taking place. For promotional purposes we may publish these recordings at our Londonmarketgroup.co.uk website and related social media sites.

If you for any reason do not wish to be included in any footage, please inform us at any time and we will try to exclude an image or recording of you if possible.

Your data will only be shared with event organisers which are co-hosting or sponsoring the event.

We will retain your personal information for as long as is reasonably necessary to fulfil the relevant purposes set out in this Privacy Notice. The retention period will primarily be determined by relevant legal and regulatory obligation and/or duration of our business relationship with you, your employer or another associated party. We maintain and update regularly our data retention policy with a detailed retention schedule. We will securely delete or erase your personal information if there is no valid business reason for retaining your data. In exceptional circumstances, we may retain your personal information for longer periods of time if we reasonably believe there is a prospect of litigation, in the event of any complaints or there is another valid business reason the data will be needed in the future.

From time to time we may need to share your personal information with Lloyd’s subsidiaries who may be based outside of the European Union. We may also allow our service providers, who may be located outside the EU, access to your personal information. We may also make other disclosures of your personal information overseas, for example if we receive a legal or regulatory request from a foreign law enforcement body.

We will always take steps to ensure that any international transfer of information is carefully managed to protect your rights and interests:

Information relating to the safeguards in place for all international transfers can be obtained by writing to the DPO, whose details can be found in section 9.

You have certain rights as an individual which you can exercise in relation to the information we hold about you. If you make a request to exercise any of your rights we reserve the right to ask you for a proof of your identity. We aim to acknowledge your request as soon as possible and will address your query within one month from receipt of your request.

You have the following rights:

You are entitled to a confirmation whether we are processing your data, a copy of your data, and information about purposes of processing, who do we disclose it to, whether we transfer it abroad and how we protect it, how long we keep it for, what rights you have, where we got your data from and how you can make a complaint.

If you believe the personal information we hold about you is inaccurate or incomplete you can request for it to be rectified.

If you withdraw your consent, terminate a contract with us or you believe the personal information is no longer necessary for the purposes for which it was collected, you may request your data to be deleted. However, this will need to be balanced against other factors, for example there may be certain regulatory obligations which mean we cannot comply with your request.

You can ask us to restrict (i.e. keep but not use) your personal data, but only where:

We can continue to use your personal data following a request for restriction, where we have your consent; to establish, exercise or defend legal claims; or to protect the rights of another natural or legal person.

If we collected your information under a contract or your consent, you can request from us to transfer your personal information to provide it to another third party of your choice.

You have the right to object at any time to processing of your personal data where processing is necessary for the performance of a task carried out in the public interest, or in the exercise of an official authority vested in the controller. You may also object where the processing is necessary for the purposes of the legitimate interests, except where such interests are overridden by your interests or fundamental rights and freedoms.

If you have any questions relating to data protection that you believe we will be able to answer, please contact our Data Protection Officer:

Lloyd’s, 1 Lime Street, EC3M 7HA, London

Email: data.protection@lloyds.com

If you are not satisfied with our response or believe we are not processing your personal data in accordance with legal requirements you can make a complaint to relevant Data Protection Authority. Our Lead Authority within the European Union is the UK Information Commissioner’s Office (https://ico.org.uk/concerns/).

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies…

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us through one of our preferred contact methods.

Email: info@londonmarketgroup.co.uk

Phone: 020 7327 5596