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Introduction to the role

The Lloyd’s Market Association (LMA) has a newly created vacancy for a Claims Operations Apprentice.

This 18 month apprenticeship programme is suited to individuals with an interest in commencing a career within the insurance sector, whilst benefiting from a structured apprenticeship programme.

Upon successful completion, you will gain a Certificate in Insurance from the Chartered Insurance Institute (CII), alongside an apprenticeship qualification. The apprenticeship standard you will work towards is Level 3, Insurance Operations Practitioner (Financial Services Administrator). Please click the link for full details: Institute for Apprenticeships

Place of work

The LMA office is on Gallery 4 of the Lloyd’s building. One Lime Street, London, EC3M 7DQ. Applicants will need to have the ability to work from our offices 3 to 4 days per week.

Working hours

35 hours per week.

Salary

£25,000

Key accountabilities

Alongside your studies, you will:

• Support the LMA claims team in delivering key initiatives and projects.
• Monitor, track and communicate progress against team objectives and committee activities, ensuring records are kept up to date.
• Contribute to projects by researching industry topics, preparing surveys and analysing results.
• Assist in the creation of reports and newsletters, sourcing relevant content.
• Prepare materials for external presentations.
• Help organise and facilitate educational seminars and events for claims professionals.
• Develop an understanding of the risk and regulatory environment within the Lloyd’s Market.
• Embody and uphold the LMA values and the LMA Charter in your work and interactions.

Entry criteria

• GCSEs in Maths and English (grade 4 or above) are required, plus 3 x A Level passes or equivalent qualifications (including, but not limited to, BTEC, T Levels, International Baccalaureate, NVQ, VTQs).
• Successful completion of London Market Claims Operations Job Simulation. Please see below.

NB: Due to Apprenticeship regulations, we can only accept applicants who haven’t completed a qualification in the same field at the same or higher level to the course you are applying for.

The LMA have recently introduced two new online job simulations designed to showcase career opportunities in claims. Developed in partnership with Forage, these immersive simulations offer students a hands-on learning experience.

In order to apply for our apprenticeship, it is a requirement to complete the London Market Claims Operations Job Simulation: Start Free Programme

During the Forage programme, you will have the opportunity to step into the shoes of a professional in the claims operations team – the part of the insurance world that puts businesses and individuals back on their feet after disaster strikes. You will complete tasks that replicate how these professionals deliver the practical and financial support that can make all the difference in how well and how fast society, businesses and people recover when something goes wrong.

The LMA is not an insurance company, therefore this apprenticeship will not give you experience in the handling of claims. The LMA’s claims team provides leadership on strategic, technical and operational matters that impact the specialty insurance companies that it represents.

Application deadline: 21 March 2025

Please note that the next stage of this application process for successful candidates will involve an assessment centre, which will take place during the week commencing 31 March.

Introduction to the Lloyd’s Market Association

The Lloyd’s Market Association (LMA) exists at the very heart of Lloyd’s, a world-leading global marketplace for complex risk where solutions to challenges are delivered every day. All 55 Lloyd’s managing agencies, with a total market stamp capacity of approximately £52.6bn in 2024, and all Lloyd’s members’ agents, are members of the LMA.

We represent our members’ interests to organisations including governments, regulators, and the market’s central supporting body, the Corporation of Lloyd’s. We provide professional and technical expertise in areas ranging from model policy wordings to the implementation of innovative technologies. We connect with our members to identify and resolve issues facing the market, and work in partnership with Lloyd’s and the other market associations to influence initiatives and outcomes. We operate the market’s most comprehensive technical education service, the LMA Academy.

Person specification

Education and qualifications

GCSEs in Maths and English (grade 4 or above) are required, plus 3 x A Level passes or equivalent qualifications (including, but not limited to, BTEC, T Levels, International Baccalaureate, NVQ, VTQs).

General skills / qualities

• Personable and enjoys working collaboratively with high levels of engagement.
• Passionate about developing knowledge and learning new skills.
• Enjoys working in a structured and organised manner, managing time and tasks effectively.
• Able to work independently with confidence and initiative.
• Good at researching and presenting findings through presentations, spreadsheets, reports, and newsletters.

Experience

No previous experience is required.

LMA values

The LMA firmly believes that robust values at the heart of the organisation bolster its performance and enable the successful execution of strategy. We have five primary values that we strive to embody across the business in everyday practice. These are:

• Trusted: Our expertise and independence enables us to influence, support and positively impact the market
• Passionate: We are committed to help the market succeed and achieve great outcomes for our members
• United: As a representative voice of our members, we connect and work as a team with our communities to achieve the best outcomes for our members
• Bold: We strive to be courageous in what we do, allowing us to lead, challenge and think innovatively
• Inclusive: We enrich the marketplace by developing people and seeking ideas from a wide variety of backgrounds, cultures and skills. We embrace a diverse and flexible workplace and take action against non-inclusive behaviour

By encouraging these values internally, the LMA hopes that they will permeate beyond the business and into the marketplace, helping create a more dynamic, modern, and productive working environment.

About the programme

Are looking for an exciting opportunity to build a career in Human Resources??

Chaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market. We help protect industries around the world from the risks they face.

Providing support to a global headcount of c. 600. The Company are in the midst of ambitious growth plans, so this is an exciting time to join the team as we continue to support the business.

This role is an 18-month Level 3 Apprenticeship position which will provide HR administrative support across Recruitment, Learning & Development and HR Operations.

Through the Apprenticeship programme you’ll work alongside HR colleagues to:

Recruitment

• Assist in the recruitment process
• Organise interviews and recruitment logistics to provide a positive candidate and hiring manager experience
• Support with Workday related tasks and reporting

HR Operations

• Provide support to the HR Operations team
• Provide coverage for the HR Operations Assistant
• Workday related tasks and reporting
• Employee records maintenance

Learning and Development

• Assist in the learning and development process and initiatives
• Schedule training and associated logistics including room bookings, catering and other associated tasks
• Support with Workday related tasks and reporting
• Professional Qualifications administration
• Responding to Learning & Development queries and inbox

Why Chaucer

We empower you to excel. Our people are a team of leaders. Experts in their fields, top performers – who collaborate, without hierarchy. Together we’ve created an exciting and successful business, and we know that it’s our people who define and drive this success. That’s why the growth, development and wellbeing of our employees is so important to us. We work hard to make sure careers at Chaucer are challenging, inspiring and rewarding and that the environment is ambitious and supportive.

Location: London, at our offices in the Scalpel building in the heart of the city. We offer hybrid working, with a mix of office and home days that works for you and the team.

What we offer:

£25,500 plus qualification rewards

26 days holiday plus option to buy or sell to meet your needs

18-month fixed term contract with the opportunity to apply for permanent roles at the end

Excellent benefits including private medical insurance, pension, season ticket loan and flexible benefits including an allowance of £175 per month to put towards benefits of your choice from Tech products, gym membership, cycle to work, to giving to charity.

You also get 2 CSR days where you get the opportunity to make a real difference to local communities and charities that matter to you.

Your Development – You’ll get

– Challenging, stretching and rewarding work right from the start in our HR team.

– Our full support and guidance to achieve your Level 3 HR Support apprenticeship.

– A personalised development plan to support your professional and soft skills development

– An in-house experienced buddy and mentor, to help show you the ropes and support you on your journey

– lots of opportunities to get involved in groups outside of your day to day work to grow your network, learn from others and give back to the community through our CSR initiatives.

Is our Apprentice programme for you? Are you:

• A self-starter, able to work independently and efficiently to deliver high quality work
• Inquisitive and keen to learn, confident in asking questions and asking for help
• Solutions-focused, practical and organised with an eye for detail
• Team focussed, comfortable in picking up a variety of tasks to ensure team delivery whilst managing multiple priorities
• Proactive and thrives on variety

If this sounds like you, and you want to continuously learn and go the extra mile this is the programme for you.

What you need

– An unrestricted right to work in the UK

– live in the UK

– Be able to commute to central London

– 3 or more A-Levels or equivalent (A-C)

– GCSE in Maths and English – grade 4 (C) or equivalent

– IT skills, including Microsoft Excel

Role Profile: Compliance and Risk Apprentice

This is an exciting opportunity to join the McGill and Partners Apprenticeship Programme as our first Compliance and Risk Apprentice! Our Programme is designed to help you gain practical work experience and core skills that will enable you to build a long-term career within the firm. Not only that, but you will also have an opportunity to join a dynamic, collaborative team as well as learn from talented colleagues.

We welcome applications from both School Leavers and Graduates on this programme, and we are looking for individuals who have a genuine curiosity in developing their career within the insurance broking market.

Responsibilities:

• Provide day to day administrative support to the Compliance and Risk team across a wide range of areas. Role to be split c.75% Compliance and 25% Risk.
• Support with responding to colleague queries via the central Compliance mailbox. This will include KYC/onboarding referrals that come into Compliance for review and approval
• Support in maintaining compliance registers (such as gifts, entertainment and hospitality, conflicts of interest and breaches)
• Support in arranging compliance inductions and training for colleagues, including monitoring
• As required, data gathering, regulatory horizon scanning and report preparation
• Support ongoing risk activities, such as risk registers, controls oversight and data collection for reporting purposes
• Support with Ad-Hoc projects as required.
• Work towards your ICA (International Compliance Association) Professional Qualification (level dependent on whether you are a School Leaver or Graduate level applicant).

What we are looking for:

• Agility and aptitude to work in a fast-moving environment
• Planning and organisational skills – ability to adapt and prioritise own workload
• Strong written and verbal communication skills
• Attention to detail
• Diligence and ability to work to strict deadlines within a pressurised environment
• Technically able to learn new systems quickly and have a good understanding of Microsoft suite: Office, Word, Excel, PowerPoint, etc.
• Good communication skills

Minimum requirements

• GCSEs grade 9-4 or A-C (level 2 and above) in Maths and English
• 3 A-Levels or equivalent qualifications
• A degree in any field (optional)

Programme Start Date:

15th September 2025

Application Closing Date:

14th March 2025

McGill and Partners embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We want to attract, retain and develop diverse talent at all levels. This means recruiting from the widest possible pool of talent, removing barriers that can prevent our people from reaching their full potential, and fostering a fully inclusive environment which maximises collaboration and empowers everyone at McGill and Partners to bring their whole selves to work.

Role Profile: Human Resources (HR) Apprentice

This is an exciting opportunity to join the McGill and Partners Apprenticeship Programme as our first HR Apprentice!

Our Programme is designed to help you gain practical work experience and core skills that will enable you to build a long-term career within the firm. Not only that, but you will also have an opportunity to join a dynamic, collaborative team as well as learn from talented colleagues.

We welcome applications from both School Leavers and Graduates on this programme, and we are looking for individuals who have a genuine curiosity in developing their career within the insurance broking market.

Responsibilities:

• Provide day to day administrative support to the HR team across a wide range of areas.
• Provide benefit and payroll administration support including monthly payroll documentation, offer letters, contract changes.
• Support with responding to colleague queries via the HR Admin mailbox
• Support with ensuring that the HR Management System Workday is kept updated
• Assist team members with employee relations issues including scribing for disciplinary and grievance investigations / hearings.
• Support with Ad-Hoc projects as required.
• Work towards your CIPD Professional Qualification (level dependent on whether you are a School Leaver or Graduate level applicant).

What we are looking for:

• Agility and aptitude to work in a fast-moving environment
• Planning and organisational skills – ability to adapt and prioritise own workload
• Strong written and verbal communication skills
• Attention to detail
• Diligence and ability to work to strict deadlines within a pressurised environment
• Technically able to learn new systems quickly and have a good understanding of Microsoft suite: Office, Word, Excel, PowerPoint, etc.
• Good communication skills

Minimum requirements

• GCSEs grade 9-4 or A-C (level 2 and above) in Maths and English
• 3 A-Levels or equivalent qualifications
• A degree in any field (optional)

Programme Start Date:

15th September 2025

Application Closing Date:

14th March 2025

McGill and Partners embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We want to attract, retain and develop diverse talent at all levels. This means recruiting from the widest possible pool of talent, removing barriers that can prevent our people from reaching their full potential, and fostering a fully inclusive environment which maximises collaboration and empowers everyone at McGill and Partners to bring their whole selves to work.

What Will You Be Doing?

During this 18 month programme, you’ll gain hands-on experience playing a key role our Underwriting team. Unicorn Underwriting is the Managing General Agent of the broking giant Amwins, and is focused on superior underwriting all day, every day. Our programs include UK Motor Fleet, UK Commercial insurance and Worldwide Property insurance and reinsurance.

Through this programme, you’ll support us in offering our clients secure and thoughtful solutions that promote long-term relationships with our trading partners. You’ll also develop an understanding of our Group Support Teams (such as compliance, finance, and HR) and have the opportunity to work with our US and European colleagues.

Throughout the programme, you’ll receive comprehensive training and support, including:

• Professional Qualification: CII Diploma in Insurance Level 4 Insurance Professional Apprenticeship – BPP fully supported

• Training & Development: Interactive workshops to build technical and soft skills
• Mentorship: Access to a dedicated mentor and an internal buddy for guidance and support to help you settle in and guide you through your development programme
• Learning and Volunteering Events: Regular ‘Lunch & Learn’ with industry experts and a volunteering day to offer help to those in local communities via our Summer of Service programme
• Exclusive Access: Amwins University, our online learning platform
• Networking & Growth: Membership to our Young Professionals Network and the opportunity to lead on initiatives
• International Experience: Potential opportunities to visit our offices in Cheltenham, Amsterdam, and Charlotte, USA

What Can We Offer You?

We are committed to your success and will equip you with the skills, confidence, and connections to excel in the industry. In addition to hands-on learning in a supportive and friendly environment, we offer:

• Competitive salary with excellent benefits
• Study Support: Paid study leave + financial rewards upon qualification completion
• Career Growth: Excellent opportunities for progression
• International Travel: Visits to our Amsterdam and US offices
• 25 days holiday + 5 days via ‘holiday buying’
• Wellbeing Perks: Private healthcare, dental plan, mental health support, gym membership & season ticket train loan
• Social & Sports Clubs: Regular team lunches, networking events, and company socials
• Referral Bonus: £2,000 employee referral scheme

What Are We Looking For?

• An unrestricted right to work in the UK
• Education: Achieved or on track for a 2:1 degree (in any discipline), and attained GCSE in Maths and English – grade 4 (C) or above
• Start Date: Available from 6^th October 2025
• Communication Skills: Confident in building relationships and networking from day one
• Curiosity & Drive: No prior insurance experience needed—we’ll provide the knowledge; you bring the enthusiasm!
• Creative and collaborative – an independence that makes you think and approach things differently. You seize opportunities and make things happen
• Client focused – prioritises customer’s needs, delivers solutions that put the customer first

Unfortunately, Sponsorship cannot be offered for this role.

What’s The Application Process?

1. Quick Apply: Submit your CV and answer a series of short application questions.
2. Recorded video Interview: A chance for us to get to know you and your motivations.
3. Live video Interview: Meet the GRB Amwins team and learn more about the role.
4. Assessment Centre in London: Join us in our London office on Thursday 24th April to experience Amwins’ culture first-hand.

At Amwins, we have a structured career path and at the end of the programme, you’ll be placed permanently in a division within Amwins Global Risk, making this scheme an excellent way to kickstart your insurance career

If this sounds like a good fit , don’t miss out, click ‘Apply Now’ today!

What Will You Be Doing?

During this 18-month programme, you’ll gain hands-on experience across our specialist broking teams, including Property, Marine, Aviation, Casualty, Energy, Binders and programs. You’ll also develop an understanding of our Group Support Teams (such as compliance, finance, and HR) and have the opportunity to work with our US and European colleagues.

Throughout the programme, you’ll receive comprehensive training and support, including:

• Professional Qualification: CII Diploma in Insurance Level 4 Insurance Professional Apprenticeship – BPP fully supported
• Training & Development: Interactive workshops to build technical and soft skills
• Mentorship: Access to a dedicated mentor and an internal buddy for guidance and support to help you settle in and guide you through your development programme
• Learning and Volunteering Events: Regular ‘Lunch & Learn’ with industry experts and a volunteering day to offer help to those in local communities via our Summer of Service programme
• Exclusive Access: Amwins University, our online learning platform
• Networking & Growth: Membership to our Young Professionals Network and the opportunity to lead on initiatives
• International Experience: Potential opportunities to visit our offices in Cheltenham, Amsterdam, and Charlotte, USA

What Can We Offer You?

We are committed to your success and will equip you with the skills, confidence, and connections to excel. In addition to hands-on learning in a supportive and friendly environment, we offer:

• Competitive salary with excellent benefits
• Study Support: Paid study leave + financial rewards upon qualification completion
• Career Growth: Excellent opportunities for progression
• International Travel: Visits to our Amsterdam and US offices
• 25 days holiday + 5 days via ‘holiday buying’
• Wellbeing Perks: Private healthcare, dental plan, mental health support, gym membership & season ticket train loan
• Social & Sports Clubs: Regular team lunches, networking events, and company socials
• Referral Bonus: £2,000 employee referral scheme

What Are We Looking For?

• An unrestricted right to work in the UK
• Education: Achieved or on track for a 2:1 degree (in any discipline), and attained GCSE’s in Maths and English – grade 4 (C) or above
• Start Date: Available from 6^th October 2025
• Communication Skills: Confident in building relationships and networking from day one
• Curiosity and Drive: No prior insurance experience needed—we’ll provide the knowledge; you bring the enthusiasm!
• Creative and collaborative – A sense of independence that makes you think and approach things differently. You seize opportunities and make things happen
• Client-focused – Prioritises customer’s needs, delivers solutions that put the customer first

Unfortunately, Sponsorship cannot be offered for this role.

What’s The Application Process?

1. Quick Apply: Submit your CV and answer a series of short application questions.
2. Recorded video Interview: A chance for us to get to know you and your motivations.
3. Live video Interview: Meet the GRB Amwins team and learn more about the role.
4. Assessment Centre in London: Join us in our London office on Friday, 25th April to experience Amwins’ culture first-hand.

At Amwins, we have a structured career path and at the end of the programme, you’ll be placed permanently in a division within Amwins Global Risks, making this scheme an excellent way to kickstart your insurance career

If this sounds like a good fit , don’t miss out – click ‘Apply Now’ today!

Programme Overview

Starr Companies have a number of internship opportunities available for Summer 2025.

One of these being with our UK Commercial Property team. The successful candidate will participate in Starr’s 9-week internship programme, with the objective of the programme being to gain experience and exposure to the London insurance market. This will be achieved through a blended approach of on-the-job learning, self-study and tailored training courses.

The successful candidate will support the UK Commercial Property department with various projects over the summer, whilst developing an understanding of the underwriting process and supporting functions. The intern will also assist with looking at Pool Re return and pricing model, as well as data validation checks and portfolio analysis and sales reconciliations .

What you will need for the programme?

At Starr we look for individuals from all backgrounds who can bring fresh thinking and different perspectives. To qualify for our internship programme we do however specify that candidates demonstrate the following:

Available to work and travel:
– Able to travel to the City of London (although it is likely the internship will be a mixture of both remote and office working), their first day being Monday 23 June;
– Right to Work in the UK (Company sponsorship will not be offered); and
– Available for the entire 9 weeks (Monday 23 June 2025 – Friday 22 August 2025).
Education and Experience:
– Interested in a career in insurance; and
– Experience with data entry and using excel/Power BI.
Skills and Aptitude:
– Strong verbal, written and interpersonal skills;
– Strong numeracy skills;
– Ability to organise and manage their time;
– A self-starter who takes accountability for their work; and
– IT skills – MS Office – Advanced level Excel, Word and Outlook.

How to apply:

– Submit your CV