Considering an apprenticeship?
An apprenticeship in specialty insurance is a chance to earn, learn, and build a career from day one.
Whether you're finishing school or exploring new options, this path offers real responsibility, professional development, and the support to grow. Hear from apprentices who’ve made the leap—and what they’ve discovered along the way.
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Advice for someone looking for an apprenticeship
"you don't need a specific skill-set or personality type"
Finding that first job
"Ask questions. Find out where you fit and just go for it"
Insurance Intern Insights
"Insurance makes the world go round"
What is the insurance industry like?
“It’s a wonderful field and you can really succeed in it”
Mergers and Acquisitions
"To nail an assessment centre understand what a company actually does”
Pete’s Journey
"I decide which customers we’re going to insure"
Podcasts with apprentices
One year in, these apprentices reflect on the shift from school to full-time work and how they are finding their career in insurance.
Profiles
A peek behind the curtain of an apprentice in specialty insurance
Brooke Roberts
Assistant Underwriting Apprentice Technician with international broking house, HDI Global
Tell us about your role
My work is all about making sure all our new business and the renewal of existing policies are processed correctly. We support the offices that work direct with clients around the world and I deal with queries from brokers and follow up with colleagues around the world.
How did you get into this?
My school got a visit from the LondonInsuranceLIfe programme who offered a work experience fortnight during my first year of 6th form, then I got an internship at Price Forbes and from there I went onto the apprenticeship scheme here.
What were your first impressions of office life?
Initially I was apprehensive and introverted. I thought ‘this is the City’ – it’s quite big and intimidating. There’s a stereotype that insurance and offices are boring. But insurance people are amazing – really welcoming and understanding. I absolutely love it. My role is exciting and I see something new every day.
What have you seen and done in your first year in the industry?
I’ve definitely built up a high level of insurance knowledge – through training in the team, discussions with underwriters and meeting people from Head Office in Germany. Town hall ‘lunch n learns’ (open to everyone in the business) have been very helpful and I’ve also attended social events and learned to network and speak to people.
What about the formal training?
I’ve got a tremendous amount of support with learning. I have one study day a week working for my professional exams. I also need to do a case study where I present a portfolio on my work. I have a monthly one-to-one with my tutor but my manager is my key person. The tutoring and guidance have been invaluable.
What’s been the most fun?
I would definitely say my day-to-day is really exciting. There are lots of young professional networking events which are great when you’re starting out and I meet lots of external people. It’s much more social than I thought.
What have you learned?
I’ve learned how to present myself. I’ve also learned no question is a wrong question and how to be resilient. I’ve learned about handling deadlines, dealing with an unhappy client in a stressful situation and having the patience and empathy to help out. Insurance can be complicated so you have to take a breather, explain clearly and meet people where they’re at.
What's been different or not what you expected?
The London Market is not about sitting in an office on a computer. The atmosphere is so welcoming and there are opportunities to go and meet with clients and brokers and understand what other people do.
Any advice you’d share with others starting out?
Be patient with yourself. Growth takes time but trust your potential. You will get there. Just try your best – that’s all anyone can ask.
Caitlin Wright
Aviation claims apprentice with Price Forbes
What’s your role?
I work with anything that flies - aeroplanes, helicopters, balloons and the airfields where they operate from. I do a lot of Mexican drones – they can be worth £300k and the size of a table. One flew straight into a car windscreen but the most expensive part wasn’t the drone but the cameras and attachments – they can be expensive to repair.
How did you get into this?
I had no prior interest in insurance. But LondonInsuranceLife came into my school, as part of that I did a week of work experience at Lloyd’s and then got some more work experience in the London market. I really enjoyed it, so I applied on a government website and found my apprenticeship.
What’s your first year been like?
It’s very people-based. I’m not on a laptop all day. Instead I get on the phone or I go and meet someone for a coffee. I’m a visual learner so I like to sit down and compare numbers. I’ve got to know my underwriters and my accounts and I feel more confident so I can say to them: “Have you seen this before? What would you do in this situation?”
What’s been your biggest learning?
I’ve learned so much. I know what insurance is for and I understand the insurance life cycle, from how the risk gets handled in the first place, why the policy is worded in a particular way, how a claim gets surveyed, adjusted and paid.
How’s it been working in a team with older people and those in other firms?
I didn’t have any corporate experience, but this job has taught me how to talk to adults and meet them on a level where I can build a relationship. I’ve always been chatty, which is a good start, but sometimes it’s hard to meet someone new and understand them. Now I meet different people every week. No-one has turned me away or not answered my questions. It’s been a 100% confidence build.
What’s been the most fun experience?
I went to Fillingham airfield in Surrey and saw a plane which was being surveyed after a lightning strike. It was my plane and my accident. I got my picture taken under the wing and I saw the entry and exit point of the lightning in the tail. The claim was £100k. It would have been a lot more if it had hit the electrics in the nose.
Are you doing any formal training – what’s the balance between work and study?
I’m currently completing an apprenticeship scheme, which includes a dedicated day each week for studying towards my Chartered Insurance Institute (CII) qualifications and completing other essential tasks.
Over the past 11 months, I’ve completed two sets of exams, and I’m now preparing for my final exam which is a portfolio reflecting my work over the past year. I need it to progress through the gateway stage of the apprenticeship.
What's been different or not what you expected?
I didn’t expect aviation to be so broad – I didn’t expect to be looking at a claim in Rome where someone stole parts from an airfield. I didn’t expect to see an air balloon claim.
Any advice you’d share with others?
Get yourself out there. It’s a who you know industry not what you know.
Imarni Barrett
Marine Claims Assistant at Beazley
How did you get into this?
The LondonInsuranceLIfe team came into my school and introduced specialty insurance to us. My curiosity was piqued and I took part in their work experience fortnight. I did some work shadowing and placement days meeting everyone from new joiners to CEOs. I saw insurance from the inside and it wasn’t too daunting. I could relate!
Have you ever worked in an office before?
No. I felt more confident when I arrived because it was open plan – less walking into someone’s office and more two people at a table grabbing a chair. I didn’t feel I had to perform.
What have you seen and done in your first year in the industry?
As a Claims Assistant you do a lot of the tasks that managers delegate – so I’ve made claims payments, done reports to help keep tabs on claims and general ad hoc tasks. Sometimes I write to brokers requesting information claims managers haven’t managed to get hold of.
How’s it been working in a team with older people?
I’ve not found any difficulty talking to anyone. No-one has an ego. No-one is puffing out their chest. Although my claims managers are a few years ahead of me, they treat me like I’m one of them. They explain if stuff is over my head.
Are you doing any formal training – what’s the balance between work and study?
I’m working towards my professional exams with the Chartered Institute of Insurance. The work-life balance is really nice, with four days working and one day each week where I study to my own schedule. It’s 18 months all-told, and the company give us £1000 for each exam that we finish.
What have you learned – professionally and personally?
I’ve learned how to talk to a variety of people in different settings and to get the best out of them. I’ve also learned the importance of planning. Prioritising is not a school skill.
What's been different to what you expected?
I expected a boxed office. People with headphones on, doing tasks. It’s totally the opposite - open plan and sociable. Everyone talks. Plus you can work in your own way the company is not on your back – they’re open to how you want to work and very innovative. We use AI to summarise meetings, no-one needs to write anything.
What do you wish you'd known before you started?
I would say really and truly don’t be afraid to ask a question you might feel is silly. If you never ask, how’d you ever get the answer?
Any advice you’d share with others?
Just be yourself and try to have fun when applying to apprenticeships. Many people are very tense. They put on a persona of someone they think fits the role. There’s no point.
Where do you see yourself in the future?
My goal is to get a Masters in insurance. I’ve got the momentum. I’m loyal to the cause.
Current Apprenticeship opportunities
Why Tokio Marine HCC?
Standing still is not an option in the dynamic world of insurance. At Tokio Marine HCC, we are one of the world’s leading specialty insurers. With deep expertise in our chosen lines of business, our unparalleled track record, and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people, and delivering on our commitments are at the core of our customer values. We are committed to growth and providing creative and innovative solutions to our clients.
Are you ready to kickstart your career in the dynamic world of insurance? At Tokio Marine HCC, we offer an exciting apprenticeship opportunity for motivated and driven individuals to join our business and learn from the best in the industry. Whether you’re just starting your career journey or looking to gain hands-on experience in a global organisation, this is your chance to grow, develop, and make a real impact.
Apprenticeship Programmes
In 2026, we are offering apprenticeship programmes across the following business areas:
- Procurement
- Finance
- Claims
- IT / Data
- Property Management
- Payroll
- Underwriting Performance
During the application process, you will have the option to specify your preferred areas of interest.
What To Expect?
- Collaborate with different teams to understand various aspects of the insurance business.
- Support day-to-day operations, from data analysis to client interactions.
- Assist with the creation of reports, presentations, and other essential documents.
- Gain exposure to key areas of the business.
- Develop the skills and confidence to thrive in a corporate setting.
- Contribute to projects and initiatives that drive innovation and improve processes.
- Gain a qualification and kick-start your career with hands-on experience.
What We Offer
- Learning: You will gain first-hand experience and insight into the insurance industry whilst working alongside industry experts in your chosen area.
- Career Growth: You will be empowered to drive your own career, development and personal growth, with the aim of securing a permanent role within the business following successful completion of your apprenticeship.
- Inclusive Culture: TMHCC is committed to creating an inclusive workplace where everyone feels supported and empowered to succeed. You will play an active part in growing this culture and thriving within it.
- Continuous Support: With plenty of support on hand, we will invest in training and mentoring to help you build the skills for a successful career in insurance.
- Rewards: We will provide a competitive apprenticeship salary, benefits package and plenty of opportunities for growth and progression.
What We’re Looking For
- Motivation and Enthusiasm: A passion for learning and a desire to make a real impact.
- Strong Communication Skills: The ability to work well in a team and communicate effectively.
- Attention to Detail: A keen eye for detail and an analytical mindset.
- Adaptability: Flexibility to thrive in a fast-paced, ever-changing environment.
- People with Ideas: An eagerness to contribute to our business and help us continually improve.
- High Standards: Individuals who set high standards for themselves and others.
- Energetic and Inquisitive: People who share our passion for supporting our colleagues and customers.
- Ambition and drive: People who have a genuine interest in building a successful career in insurance.
- No Prior Experience Needed: We’ll provide all the training you need to succeed.
Qualifications Required
- Currently studying towards A Levels or equivalent.
- GCSE Maths and English – Grade 4 or above.
What Happens Next
Our application and selection process has been specially designed to give you the opportunity to demonstrate your skills and why we should hire you, but also to allow you to make sure that TMHCC is the organization for you.
Selection Process
- Online Assessment
- Online Application Form
- 1st Stage Virtual Interview: With a member of our Talent Acquisition team.
- Assessment Day: Shortlisted candidates will be invited to attend an assessment day in our London office.
The Assessment Day
The assessment day will include:
- Introductions and keynote speaker from a TMHCC business leader.
- Interviews with a selection of employees from across the business.
- Group activity.
- A networking event with existing employees.
A final decision will be made after the assessment day. Candidates will be contacted directly and informed of the outcome of their application.
Deadline for Applications: 9th March 2026
To make your experience as comfortable as possible, please let us know if you require any reasonable adjustments or additional assistance during your application process by contacting our Talent Acquisition Team at ukrecruitment@tmhcc.com
Apprenticeship Programme
| Location: | London |
| Contract: | Fixed Term |
| Salary: | Competitive |
| Deadline: | 09/03/2026 |
Qualification: Level 4 Insurance Professional
Insurance is so much more than you think!
Are you looking for a career that will excite, challenge and inspire you? If so, an apprenticeship could be the ideal role for you! You’ll find the perfect balance of real life, on the job experience, whilst having time to complete your studies, apply your knowledge and earn qualifications too. With plenty of support around you, including your buddy, you’ll have lots of opportunities to shape your career and to make a difference to our customers at a time when they need us the most.
This is a permanent role; your apprenticeship is just the start of your career with us. We’ll continue to cheer you on every step of the way once you’ve finished and will remain committed to help you grow. Working in insurance is so varied, you’ll find that there are so many different opportunities for you to explore. An apprenticeship is the perfect way to fast-track your career!
Your Opportunity
Ready to make a real impact from day one? As an apprentice in our Commercial Insurance business, you’ll join a fantastic team and take on real responsibility as you develop expertise in one of our specialist areas:
- Property
- Marine
- Construction
- Environmental Impairment Liability (EIL)
What’s in it for you?
You’ll work alongside national and international customers, as well as leading brokering partners as part of one of the industry’s top teams. This apprenticeship will give you hands-on experience and the chance to:
- Learn from some of the best in the industry – experienced underwriters and supportive colleagues who want you to succeed
- Develop hands-on skills as you help assess risks, build tailored solutions for customers, and see how our products protect people and businesses
- Build your confidence and negotiation skills by working directly with customers, partners, and brokers
- Explore the legal side of insurance and discover what matters to some of the world’s largest organizations
- Have a say in how we improve the customer experience and drive innovation at Zurich
- Understand the risks our customers face and how Zurich’s products and services protect them
- Assess potential challenges for customers, helping to ensure our pricing keeps us ready to support them when needed
- Review different scenarios and make sure our policies offer the right coverage
What can I look forward to?
Build valuable business relationships: Learn how to understand and evaluate our customers insurance needs and spot opportunities to strengthen their coverage with us.
- Gain deep insurance knowledge: Explore the insurance market and discover a wide range of products and services.
- Network for success: See how proactive relationship-building can help you meet business goals and deliver the best outcomes for our customers
- Adapt to a changing industry: Learn how shifts in the insurance market impact your role, our team, and our business.
- Connect with key stakeholders: Work with customers, brokers, and partners to deliver real support where it matters.
- Be supported throughout: Team up with experienced colleagues who’ll guide you every step of the way.
Alongside your day-to-day work activities, you’ll complete an Insurance Professional Level 4 Apprenticeship as well as an insurance industry recognised Diploma in Insurance via the Chartered Insurance Institute. The apprenticeship will take around 24 months.
We give you time to study as well as the opportunity to put what you learn into practice. Your qualification is just the start of your career at Zurich. Once your apprenticeship is complete you will have plenty of opportunities to put your new skills into practice while continuing to develop and grow.
What’s in it for you?
As well as joining a company that is passionate about our people, sustainability and our customers, we also have a competitive rewards and lifestyle benefits package.
You’ll receive:
- £24,479 starting salary (plus £3,200 London location allowance)
- 28 days holiday plus an additional 3 volunteering days
- Flexible bank holidays for religious/cultural events
- Private medical cover
- 12% company pension contribution
- Annual company bonus
- Discounted gym membership
- Discounted gadget insurance
- Discounted technology offers
What you’ll need:
- Full right to work and reside in the UK – Due to apprenticeship funding regulations, we cannot accept applications from those who require sponsorship to work in the UK. You must have resided in the UK for a minimum of 3 consecutive years.
- Minimum of three A Levels at A*- C (or equivalent)
- A minimum of five GCSEs (or equivalent) at grade C/4 including Maths and English.
- Commitment and dedication to completing your apprenticeship qualification
- Enthusiasm for learning and achieving professional certifications
- Independent, analytical thinking and problem-solving skills
- Strong attention to detail
- A collaborative team player who communicates well with others
- Effective personal planning and organisational skills
- A future-focused mindset, ready to embrace change and new ideas
Are you ready to create a brighter future?
At Zurich our brand purpose is to create a brighter future together, for our customers, our partners, our employees and the planet. It’s a promise that for our customers, we will put their needs at the heart of everything we do and for our employees, to grow and develop together. For our partners, to collaborate to create mutual value and for the planet, to drive positive impact by integrating our sustainability work into how we do business. We put our customers at the heart of everything that we do, and we’re looking for like-minded people to join us.
We’re passionate about diversity and inclusion, we want our people to bring the whole of themselves to work. You’ll have every opportunity to use your drive and enthusiasm to innovate the future of Zurich. Everybody is made to feel welcome, different opinions are valued, personal needs are respected, and opportunity is equal for all.
Underwriting Apprenticeship 2026 - Commercial Underwriting
| Location: | London |
| Contract: | Permanent |
| Salary: | £27,679 |
| Deadline: | 08/03/2026 |
Location: We’re flexible! You can be based from any of our Zurich UK office locations, with occasional UK travel required
Salary: £24,479 (plus London weighting allowance if eligible)
Qualification: Level 3 Improvement Technician Apprenticeship
Start Date: September 2026
Closing date for applications: 8th March 2026
Insurance is so much more than you think!
Are you looking for a career that will excite, challenge and inspire you? If so, an apprenticeship could be the ideal role for you! You’ll find the perfect balance of real life, on the job experience, whilst having time to complete your studies, apply your knowledge and earn qualifications too. With plenty of support around you, including your buddy, you’ll have lots of opportunities to shape your career and to make a difference to our customers at a time when they need us the most.
This is a permanent role, your apprenticeship is just the start of your career with us. We’ll continue to cheer you on every step of the way once you’ve finished and will remain committed to help you grow. Working in insurance is so varied, you’ll find that there are so many different opportunities for you to explore. An apprenticeship is the perfect way to fast-track your career!
Your Opportunity
Kick-start your career in the evolving and dynamic world of change management. If you are curious, driven, and excited by the idea of shaping how a global organisation works, the Continuous Improvement apprenticeship could be the perfect opportunity for you. Alongside the wider Continuous Improvement team, you will help transform the way our business operates across the UK to make things better for both our people and our customers.
In this role you will have the opportunity to grow, develop new skills and make a real difference. The length of your apprenticeship will vary depending on the course provider and scheme. We’ll give you plenty of support your study time alongside your permanent role.
What can I look forward to?
Being an integral part of an exciting team to drive and shape the future of our UK business. As part of this role, you will have exposure to:
- The end-to-end insurance lifecycle – you will see the full range of areas that make our business operate, from Sales to Finance, Underwriting to Claims across all of our customer bases
- Identifying improvement opportunities – you will be key in streamlining processes to make them smarter and more efficient
- Leading and influencing change – as you build up your experience, you will have your own projects to manage
- Extensive change toolkit – learning alongside specialists in the team to develop your awareness of change tools, with the opportunity to convert your learnings into additional internal qualifications
- Constantly evolving capabilities – we work closely with colleagues across Automation, Data Science and beyond to build solutions to address critical business challenge
Alongside your role, you’ll work towards a Level 3 Improvement Technician Apprenticeship.
This programme will help you learn how to make business processes work better for customers, colleagues and the organisation as a whole. It usually takes around 18 months to complete.
A level 3 apprenticeship is the same level as A-Level standard, giving you a recognised qualification that can help you progress into future roles across insurance and business improvement.
Throughout the apprenticeship, you’ll develop the skills, knowledge and behaviours needed to make a real difference in how an insurance company operates. You will get involved in things like:
- Streamlining processes – helping improve speed and accuracy so customers get decisions and support faster.
- Using data to spot improvements – analysing how things work today to find better, simpler ways of doing them for customers and colleagues.
- Embedding continuous improvement across teams – working with people across the business to build a culture where everyone looks for ways to improve how we work.
What’s in it for you?
As well as joining a company that is passionate about our people, sustainability and our customers, we also have a competitive rewards and lifestyle benefits package.
You’ll receive:
- £24,479 starting salary (plus London weighting allowance if eligible)
- 28 days holiday plus an additional 3 volunteering days
- Flexible bank holidays for religious/cultural events
- Private medical cover
- 12% company pension contribution
- Annual company bonus
- Discounted gym membership
- Discounted gadget insurance
- Discounted technology offers
What you’ll need:
- Full right to work and reside in the UK – Due to apprenticeship funding regulations, we cannot accept applications from those who require sponsorship to work in the UK. You must have resided in the UK for a minimum of 3 consecutive years.
- A minimum of five GCSEs (or equivalent) at grade C/4 including Maths and English.
- A professional attitude with a positive ‘can do’ approach to your work
- Strong interpersonal and communication skills
- Ability to build strong working relationships
- A logical approach to tackling problems and overcoming obstacles
- Strong personal time management skills
- Resilience in dealing with setbacks and ability to move forward
- Genuine compassion for others to understand challenges they may face and support in finding solutions
- Determination and desire to succeed
Continuous Improvement Apprenticeship 2026
| Location: | Flexible |
| Contract: | Permanent |
| Salary: | £24,479 |
| Deadline: | 08/03/2026 |
Qualification: Level 3 Insurance Practitioner
Insurance is so much more than you think!
Are you looking for a career that will excite, challenge and inspire you? If so, an apprenticeship could be the ideal role for you! You’ll find the perfect balance of real life, on the job experience, whilst having time to complete your studies, apply your knowledge and earn qualifications too. With plenty of support around you, including your buddy, you’ll have lots of opportunities to shape your career and to make a difference to our customers at a time when they need us the most.
This is a permanent role, your apprenticeship is just the start of your career with us. We’ll continue to cheer you on every step of the way once you’ve finished and will remain committed to help you grow. Working in insurance is so varied, you’ll find that there are so many different opportunities for you to explore. An apprenticeship is the perfect way to fast-track your career!
Your Opportunity
Are you looking to begin a career in Insurance? Would you like to work for one of the world’s biggest and most respected Insurance companies? Would you like to earn whilst you are studying towards achieving qualifications? Then this apprenticeship opportunity is for you!
Your role could involve:
- Understanding the risks a customer can face and how our products and services can support them
- Assessing what could go wrong for a customer and how we make sure we charge them the right amount to ensure we have enough funds available to support them when they need us
- Review what kinds of situations need to be covered and make sure our policy is worded to provide the right protection
- Building relationships and developing your negotiation skills to stronger work with our customers and partners.
- Working with experienced underwriters who will support you and help you navigate a dynamic and rapidly changing insurance market.
Working in our Underwriting teams, you will analyse and underwrite new and renewal business, interact with Brokers to support their customers and work as part of a diverse team in a fast-paced environment.
If you pride yourself in providing excellent customer service every day, then you could be the perfect fit!
What can I look forward to?
In this role communication and quick learning is key, in turn you will get to experience working for a global, truly people centric organisation.
During your apprenticeship you’ll:
- Learn how to manage business relationships, determining and evaluating their insurance requirements and identifying opportunities to enhance their insurance programmes with us
- Develop a comprehensive understanding of the insurance market and the various products and services
- Understand the importance of being proactive in developing relationships and networks required to be successful while achieving business objectives and making sure the customers’ needs are met
- Discover more about the impact of change within the insurance market and how it affects your role and the wider organisation.
- Build relationships with key stakeholders to support our customers and brokers needs
- Work with and learn from an experienced team who will support you through your journey
Alongside your day-to-day work activities, you‘ll complete an Insurance Practitioner Level 3 Apprenticeship as well as an insurance industry recognised Certificate in Insurance via the Chartered Insurance Institute. The apprenticeship will take around 18 months.
Your qualification is just the start of your career at Zurich. Once your apprenticeship is complete you will have plenty of opportunities to put your new skills into practice while continuing to develop and grow.
What’s in it for you?
As well as joining a company that is passionate about our people, sustainability and our customers, we also have a competitive rewards and lifestyle benefits package.
You’ll receive:
- £24,479 starting salary
- 28 days holiday plus an additional 3 volunteering days
- Flexible bank holidays for religious/cultural events
- Private medical cover
- 12% company pension contribution
- Annual company bonus
- Discounted gym membership
- Discounted gadget insurance
- Discounted technology offers
What you’ll need:
- Full right to work and reside in the UK – Due to apprenticeship funding regulations, we cannot accept applications from those who require sponsorship to work in the UK. You must have resided in the UK for a minimum of 3 consecutive years.
- A minimum of five GCSEs (or equivalent) at grade C/4 including Maths and English
- A professional attitude with a positive ‘can do’ approach to your work
- Strong interpersonal and communication skills
- Ability to build strong working relationships
- A customer service mindset
- A solution focused approached
NB: Due to Apprenticeship funding rules, we can only accept applicants who haven’t completed a qualification in the same field at the same or higher level to the course you are applying for
Underwriting Apprenticeship 2026
| Location: | Manchester, Chipping Norton |
| Contract: | Permanent |
| Salary: | 24,479 |
| Deadline: | 08/03/2026 |
Qualification: Level 4 Improvement Practitioner Apprenticeship
Insurance is so much more than you think!
Are you looking for a career that will excite, challenge and inspire you?
A Business Improvement apprenticeship could be the ideal opportunity for you! You’ll gain real experience while completing a recognised qualification and developing practical skills.
This is a permanent role, your apprenticeship is just the start of your career with us. We’ll continue to cheer you on every step of the way once you’ve finished and will remain committed to help you grow. Working in insurance is so varied, you’ll find that there are so many different opportunities for you to explore. An apprenticeship is the perfect way to fast-track your career!
Your Opportunity:
Do you want to develop your skills, gain real experience, and support our commercial vision while working towards a professional qualification?
What’s insurance, you ask? Insurance is when an insurance company agrees to cover the cost if a customer experiences a financial loss, like from a fire or storm, in exchange for a payment called a premium. Our goal at Zurich is to offer protection and solutions for both individuals and businesses.
- Supporting improvement projects across key operational processes
- Mapping and analysing workflows
- Collecting and interpreting data to help guide decision-making
- Supporting communication and engagement activities
- Working with colleagues to embed new ways of working
- Building relationships and developing your negotiation skills to stronger work with various stakeholders
- Working with an experienced team of people who will support you and help you navigate a dynamic and rapidly changing insurance market.
- Understanding our various processes and how we can all work to improve them through things like automation and artificial intelligence.
- Occasional travel to London to support our underwriting teams and collaborating to best support our stakeholders.
- Working to support our large commercial global customers.
What can I look forward to?
- Learning how to analyse performance
- Developing skills in process mapping, problem-solving and data interpretation
- Understanding how change impacts teams
- Building confidence communicating ideas and presenting findings
- Working with and learning from experienced colleagues
- Streamlining processes and improving efficiency
- Generating smarter, data-led decisions across operations
- Championing change, helping our teams become more confident in managing and adapting to change
- Creating sustained improvement in quality and performance
Alongside your day-to-day work activities, you‘ll complete a Business Improvement Apprenticeship. The level 4 apprenticeship will take around 18 months. Your qualification is just the start of your career at Zurich. Once your apprenticeship is complete you will have plenty of opportunities to put your new skills into practice while continuing to develop and grow.
What’s in it for you?
As well as joining a company that is passionate about our people, sustainability and our customers, we also have a competitive rewards and lifestyle benefits package.
- £24,479 starting salary
- 28 days holiday + 3 volunteering days
- Flexible bank holidays
- 12% company pension
- Annual bonus
- Contribution to private medical cover
- Discounts on gym, tech and more
- You’ll get 20% off-the-job training time to help with your studies.
What you’ll need:
- Due to government restrictions, you must have the permanent right to reside and work in the UK before you apply. Also, you must have resided in the UK for a minimum of three consecutive years at the time of application.
- Minimum of three A Levels at A*- C (or equivalent)
- A minimum of five GCSEs (or equivalent) at grade C/4 including Maths and English.
- A professional attitude with a positive ‘can do’ approach to your work
- Strong interpersonal and communication skills
- Ability to build strong working relationships
- Commitment & dedication to study an apprenticeship qualification
- Ability to use some independent thinking
- Good interpersonal and communication skills
- The ability to work in a team
- Effective personal planning and organisation
- Desire to improve processes & problem solve
- Future thinking
NB: Due to Apprenticeship funding rules, we can only accept applicants who haven’t completed a qualification in the same field at the same or higher level to the course you are applying for.
Business Improvement Apprenticeship – Commercial Operations 2026
| Location: | Fareham |
| Contract: | Permanent |
| Salary: | £24,479 |
| Deadline: | 08/03/2026 |
Salary: £24,479 (plus £3,200 London location allowance)
Qualification: Level 3 Insurance Practitioner
Start Date: September 2026
Closing date for applications: 8th March 2026
Insurance is so much more than you think!
Are you looking for a career that will excite, challenge and inspire you? If so, an apprenticeship could be the ideal role for you! You’ll find the perfect balance of real life, on the job experience, whilst having time to complete your studies, apply your knowledge and earn qualifications too. With plenty of support around you, including your buddy, you’ll have lots of opportunities to shape your career and to make a difference to our customers at a time when they need us the most.
This is a permanent role, your apprenticeship is just the start of your career with us. We’ll continue to cheer you on every step of the way once you’ve finished and will remain committed to help you grow. Working in insurance is so varied, you’ll find that there are so many different opportunities for you to explore. An apprenticeship is the perfect way to fast-track your career!
Your Opportunity
An insurance claims handler helps people who have had something go wrong, like an accident or damage. They check their insurance policies and make sure our customers get the support they need from their insurance product.
Our Claims Apprenticeship programme is a great opportunity for anyone looking to start a career with one of the world’s most successful insurance companies.
Your role could involve:
- Receiving and recording new claims.
- Reviewing claim details and gathering additional information.
- Providing empathetic and efficient support to our customers when they need us most.
- Providing updates, answering enquiries, and addressing customer concerns.
- Reviewing complex technical files.
- Investigating potential fraudulent claims.
- Working with large volumes of data.
- Collaborating with other departments.
- Assisting in negotiations and settlements, preparing and issuing payments or denials.
What can I look forward to?
During your claims apprenticeship, you’ll:
- Understand the general principles in the claims handling process
- Learn about various insurance products and associated services.
- Develop your ability to build and manage relationships.
- Learn about the various rules and regulations that claims handlers need to consider when dealing with claims.
- Be able to carry out initial assessments, evaluate policies and products and how to settle claims.
- Understand the difference between insured and uninsured losses.
Our Claims function is a large team spread across the UK and plays a key role in delivering our promises to our customers. As a Claims apprentice, you’ll provide our customers with a clear, collaborative, effortless, and personal experience. You’ll deal with a wide range of situations and our customers will count on you for a quick, professional and empathetic response to an often-stressful time.
Alongside your day-to-day work, you‘ll complete an Insurance Practitioner Level 3 Apprenticeship as well as an insurance industry recognised Certificate in Insurance via the Chartered Insurance Institute. The apprenticeship will take around 18 months.
In addition to investing in your learning, we give you time to study as well as the opportunity to put what you learn into practice.
Your qualification is just the start of your career at Zurich. Once your apprenticeship is complete you will have plenty of opportunities to put your new skills into practice while continuing to develop and grow.
What’s in it for you?
As well as joining a company that is passionate about our people, sustainability and our customers, we also have a competitive rewards and lifestyle benefits package.
You’ll receive:
- £24,479 starting salary
- £3,200 London location allowance
- 28 days holiday plus an additional 3 volunteering days
- Flexible bank holidays for religious/cultural events
- Private medical cover
- 12% company pension contribution
- Annual company bonus
- Discounted gym membership
- Discounted gadget insurance
- Discounted technology offers
What you’ll need:
- Due to government restrictions, you must have the permanent right to reside and work in the UK before you apply. Also, you must have resided in the UK for a minimum of three consecutive years at the time of application.
- A minimum of five GCSEs (or equivalent) at grade C/4 including Maths and English.
- A professional attitude with a positive ‘can do’ approach to your work
- Strong interpersonal and communication skills
- Ability to build strong working relationships
NB: Due to Apprenticeship funding rules, we can only accept applicants who haven’t completed a qualification in the same field at the same or higher level to the course you are applying for.
Are you ready to create a brighter future?
At Zurich our brand purpose is to create a brighter future together, for our customers, our partners, our employees and the planet. It’s a promise that for our customers, we will put their needs at the heart of everything we do and for our employees, to grow and develop together. For our partners, to collaborate to create mutual value and for the planet, to drive positive impact by integrating our sustainability work into how we do business. We put our customers at the heart of everything that we do, and we’re looking for like-minded people to join us.
We’re passionate about diversity and inclusion, we want our people to bring the whole of themselves to work. You’ll have every opportunity to use your drive and enthusiasm to innovate the future of Zurich. Everybody is made to feel welcome, different opinions are valued, personal needs are respected, and opportunity is equal for all.
Claims Apprenticeship 2026
| Location: | London, Birmingham, Glasgow |
| Contract: | Permanent |
| Salary: | £24,479 |
| Deadline: | 08/03/2026 |
Qualification: Level 6 Digital & Technology Solutions Degree Apprenticeship
Insurance is so much more than you think!
Are you looking for a career that will excite, challenge and inspire you? If so, an apprenticeship could be the ideal role for you! You’ll find the perfect balance of real life, on the job experience, whilst having time to complete your studies, apply your knowledge and earn qualifications too. With plenty of support around you, including your buddy, you’ll have lots of opportunities to shape your career and to make a difference to our customers at a time when they need us the most.
This is a permanent role; your apprenticeship is just the start of your career with us. We’ll continue to cheer you on every step of the way once you’ve finished and will remain committed to help you grow. Working in insurance is so varied, you’ll find that there are so many different opportunities for you to explore. An apprenticeship is the perfect way to fast-track your career!
Your Opportunity
Our IT Degree Apprenticeship is a great opportunity for someone who would like to start a career with one of the world’s most successful insurance companies. You’ll be able to earn and learn in an apprenticeship role that will give you a job with real responsibility from day one, whilst studying for a fully funded degree.
As an IT Apprentice you will be given to the opportunity to spend time with various teams within our IT department, allowing you to explore different areas before specialising in the area that most aligns to your passions.
Your role could involve:
Service Management: Help maintain and improve our technology infrastructure, ensuring systems run smoothly and securely. This may involve resolving problems and automating workflows.
Automation Projects: Get involved in initiatives that use tools like Blueprism to automate repetitive tasks, freeing up time for more valuable work.
Cybersecurity & Risk Management: Support projects that protect our data and systems, learning best practices in security and compliance.
Data Analytics: Use platforms such as Power BI to analyse data, generate reports, and provide insights that help drive business decisions.
Project Management and Business Analysis: Working on IT projects providing cross-project administrative support, assigning and tracking tasks, working with stakeholders, fulfilling governance requirements or gathering requirements.
What can I look forward to?
You’ll be joining a dynamic and supportive IT department that’s passionate about innovation and collaboration. Our team works across a range of technology and business functions, giving you exposure to diverse projects and the chance to learn from experienced professionals. We value open communication, creativity, and a willingness to tackle new challenges together.
You will be supported and challenged throughout the program whilst working on projects and initiatives ensuring you put the customer at the heart of all we do. Throughout your apprenticeship, you’ll rotate through several key areas. This structure is designed to help you discover your strengths and interests, while building a broad portfolio of technical and professional skills.
Alongside work you will complete a Level 6 BSc Digital and Technology Solutions Degree as part of the apprenticeship. The apprenticeship will take 36 months plus an End Point Assessment at the end.
What’s in it for you?
As well as joining a company that is passionate about our people, sustainability and our customers, we also have a competitive rewards and lifestyle benefits package.
You’ll receive:
- £24,479 starting salary
- 28 days holiday plus an additional 3 volunteering days
- Flexible bank holidays for religious/cultural events
- Private medical cover
- 12% company pension contribution
- Annual company bonus
- Discounted gym membership
- Discounted gadget insurance
- Discounted technology offers
What you’ll need:
- Due to government restrictions, you must have the permanent right to reside and work in the UK before you apply. Also, you must have resided in the UK for a minimum of three consecutive years at the time of application.
- Minimum of three A Levels at A*- C (or equivalent),
- A minimum of five GCSEs (or equivalent) at grade C/4 including Maths and English.
- A professional attitude with a positive ‘can do’ approach to your work
- Strong interpersonal and communication skills
- Ability to build strong working relationships
- The ability to work in a team – you will need to work with other departments and consult with others
- Be Self-motivated and inquisitive
- The ability to handle varying workloads and pressures
- Appetite to work and study for a degree qualification at the same time – we are investing in you, are you willing to invest in yourself?
Digital & Technology Solutions Degree Apprenticeship 2026
| Location: | Swindon, Fareham |
| Contract: | Permanent |
| Salary: | £24,479 |
| Deadline: | 08/03/2026 |
Qualification: Level 3 Assistant Accountant or Level 4 Professional Accounting
Closing date for applications: 8th March 2026
Insurance is so much more than you think!
Are you looking for a career that will excite, challenge and inspire you? If so, an apprenticeship could be the ideal role for you! You’ll find the perfect balance of real life, on the job experience, whilst having time to complete your studies, apply your knowledge and earn qualifications too. With plenty of support around you, including your buddy, you’ll have lots of opportunities to shape your career and to make a difference to our customers at a time when they need us the most.
This is a permanent role; your apprenticeship is just the start of your career with us. We’ll continue to cheer you on every step of the way once you’ve finished and will remain committed to help you grow. Working in insurance is so varied, you’ll find that there are so many different opportunities for you to explore. An apprenticeship is the perfect way to fast-track your career!
Your Opportunity
We are looking for an enthusiastic apprentice to join our UK Finance team who is curious, eager to learn, and ready to embrace challenges. This apprenticeship offers a unique chance to build a solid foundation in finance while gaining practical, real-world experience. You’ll learn core principles such as financial accounting, analysis and the role of finance in business strategy. Alongside technical skills, you’ll develop digital proficiency, problem-solving abilities and effective communication techniques. Within the role you’ll grow professionally, preparing for a successful career in finance.
We’ll give you plenty of support to be able to balance your study time alongside your role.
What can I look forward to?
Your role could involve:
- Assisting with month and year-end financial processes and reporting
- Delivering financial analysis to stakeholders
- Utilising financial systems to ensure the accurate and timely delivery of financial information
- Involvement in forecasting and planning activities to provide insight to the business on future outlooks
- Collaborating with customers and stakeholders to deliver services that meet their needs, ensuring a positive outcome for all
- Driving continuous improvement activity and participating in projects to enhance processes, systems, and service delivery
Alongside your role, you’ll complete either:
- Level 3 Assistant Accountant including AAT Advanced Diploma in Accounting
- Level 4 Professional Accounting Technician Apprenticeship including a qualification from CIMA, ACCA or AAT in Accounting
The apprenticeship will take between 18 and 21 months. In addition to investing in your learning, we give you time to study as well as the opportunity to put what you learn into practice.
Your qualification is just the start of your career at Zurich. Once your apprenticeship is complete you will have plenty of opportunities to put your new skills into practice while continuing to develop and grow.
What’s in it for you?
As well as joining a company that is passionate about our people, sustainability and our customers, we also have a competitive rewards and lifestyle benefits package.
You’ll receive:
- £24,479 starting salary
- 28 days holiday plus an additional 3 volunteering days
- Flexible bank holidays for religious/cultural events
- Private medical cover
- 12% company pension contribution
- Annual company bonus
- Discounted gym membership
- Discounted gadget insurance
- Discounted technology offers
What you’ll need:
- Due to government restrictions, you must have the permanent right to reside and work in the UK before you apply. Also, you must have resided in the UK for a minimum of three consecutive years at the time of application.
- A minimum of five GCSEs (or equivalent) at grade C/4 including Maths and English
- Grade C or above in at least 3 A-levels including a numerical subject (Maths, Statistics, Physics, Economics and Accounting) for the Level 4 Apprenticeship
- A professional attitude with a positive ‘can do’ approach to your work
- Strong interpersonal and communication skills
- Ability to build strong working relationships
- Attention to detail and a curious nature
NB: Due to Apprenticeship funding rules, we can only accept applicants who haven’t completed a qualification in the same field at the same or higher level to the course you are applying for.
Are you ready to create a brighter future?
At Zurich our brand purpose is to create a brighter future together, for our customers, our partners, our employees and the planet. It’s a promise that for our customers, we will put their needs at the heart of everything we do and for our employees, to grow and develop together. For our partners, to collaborate to create mutual value and for the planet, to drive positive impact by integrating our sustainability work into how we do business. We put our customers at the heart of everything that we do, and we’re looking for like-minded people to join us.
We’re passionate about diversity and inclusion, we want our people to bring the whole of themselves to work. You’ll have every opportunity to use your drive and enthusiasm to innovate the future of Zurich. Everybody is made to feel welcome, different opinions are valued, personal needs are respected, and opportunity is equal for all.
So, make a difference. Be challenged. Be inspired. Be supported, love what you do. Work for us.
Accounting Apprenticeship 2026
| Location: | Swindon, Fareham |
| Contract: | Permanent |
| Salary: | £24,479 |
| Deadline: | 08/03/2026 |
Qualification: Level 4 Actuarial Technician apprenticeship
Start Date: September 2026
Closing date for applications: 8th March 2026
Insurance is so much more than you think!
Are you looking for a career that will excite, challenge and inspire you? If so, an apprenticeship could be the ideal role for you! You’ll find the perfect balance of real life, on the job experience, whilst having time to complete your studies, apply your knowledge and earn qualifications too. With plenty of support around you, including your buddy, you’ll have lots of opportunities to shape your career and to make a difference to our customers at a time when they need us the most.
This is a permanent role, your apprenticeship is just the start of your career with us. We’ll continue to cheer you on every step of the way once you’ve finished and will remain committed to help you grow. Working in insurance is so varied, you’ll find that there are so many different opportunities for you to explore. An apprenticeship is the perfect way to fast-track your career.
Your Opportunity
Actuaries use maths and statistics to help us predict and manage risks. This helps us understand when our customers might need our support.
Our actuarial apprenticeship programme will help you learn how to analyse data, assess risks and create models to drive intelligent decision-making. You’ll work alongside expert actuaries and use your numerical, team-working, communication and interpersonal skills while working on our products, pricing or reserving.
Your role could involve:
- Figuring out risks and how much things should cost.
- Build models to predict future outcomes.
- Calculate the cost of life insurance policies based on different scenarios.
- Create reports to share your findings.
- Make sure everything follows the rules.
- Give advice on smart ways to invest and plan finances.
- Keep an eye on insurance programmes to make sure they stay strong.
What can I look forward to?
During your actuarial apprenticeship, you’ll:
- Use actuarial tools to analyse data and calculate the likelihood and costs of certain events.
- Improve your communication skills and enhance your ability to plan, prioritise, analyse, and understand the professional landscape.
- Engage in daily activities like solving problems, building and coding models, creating and editing Excel spreadsheets, analysing data, and providing insights.
- You’ll also learn about mathematical concepts related to insurance. Your specific tasks will depend on your strengths and the needs of the team.
As an actuarial apprentice, you’ll complete the Level 4 Actuarial Technician apprenticeship. The apprenticeship will typically take 27 months to complete. In addition to investing in your learning, we give you time to study as well as the opportunity to put what you learn into practice.
Your qualification is just the start of your career at Zurich. Once your apprenticeship is complete you will have plenty of opportunities to put your new skills into practice while continuing to develop and grow.
What’s in it for you?
As well as joining a company that is passionate about our people, sustainability and our customers, we also have a competitive rewards and lifestyle benefits package.
You’ll receive:
- £24,479 starting salary
- 28 days holiday plus an additional 3 volunteering days
- Flexible bank holidays for religious/cultural events
- Private medical cover
- 12% company pension contribution
- Annual company bonus
- Discounted gym membership
- Discounted gadget insurance
- Discounted technology offers
What you’ll need:
- Full right to work and reside in the UK – Due to government regulations, we cannot accept applications from those who require a visa to live and work in the UK. You must have the indefinite right to live and work in the UK and have resided here for a minimum of three consecutive years.
- Minimum of three A Levels at A*- C (or equivalent), including an A or A* in maths
- A minimum of five GCSEs (or equivalent) at grade C/4 including Maths and English.
- A professional attitude with a positive ‘can do’ approach to your work
- Strong interpersonal and communication skills
- Ability to build strong working relationships
- Strong IT skills, knowledge of Excel is preferable (but not essential)
- Comfortable with maths and a logical mindset
- Appetite to learn
- Effective personal planning and organisation
NB: Due to Apprenticeship funding rules, we can only accept applicants who haven’t completed a qualification in the same field at the same or higher level to the course you are applying for.
Are you ready to create a brighter future?
At Zurich our brand purpose is to create a brighter future together, for our customers, our partners, our employees and the planet. It’s a promise that for our customers, we will put their needs at the heart of everything we do and for our employees, to grow and develop together. For our partners, to collaborate to create mutual value and for the planet, to drive positive impact by integrating our sustainability work into how we do business. We put our customers at the heart of everything that we do, and we’re looking for like-minded people to join us.
We’re passionate about diversity and inclusion, we want our people to bring the whole of themselves to work. You’ll have every opportunity to use your drive and enthusiasm to innovate the future of Zurich. Everybody is made to feel welcome, different opinions are valued, personal needs are respected, and opportunity is equal for all.
So, make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.
Please note we are unable to progress your application if you don’t meet our criteria listed above. Please ensure you have the right to reside and work in the UK before you apply as we are unable to provide sponsorship. You must have resided in the UK for a minimum of three consecutive years in order to apply.
Actuarial Apprenticeship 2026
| Location: | Swindon |
| Contract: | Permanent |
| Salary: | £24,479 |
| Deadline: | 08/03/2026 |
Chubb Apprenticeship Programme: Claims & Operations
With You, Chubb is Better
- Are you ready to launch your career in the dynamic world of insurance?
- Do you want to gain hands-on experience while earning an industry-recognised qualification?
- Are you excited to work for a global organisation where your contributions make a real impact?
If so, the Chubb Apprenticeship Programme is the perfect first step in your career journey!
About the Programme
The Chubb Apprenticeship Programme is a 24-month opportunity designed to give you hands-on experience across our Claims and Underwriting Operations functions, spending 12 months in each area. This rotational structure provides a comprehensive understanding of the insurance cycle while equipping you with practical skills and industry knowledge. As an Apprentice, you’ll gain valuable insights and expertise that can pave the way for future roles in operations, underwriting, claims management, and risk analysis.
The programme combines 20% structured learning with 80% on-the-job training, focusing on Chubb’s technical expertise, digital tools, and personal development. With exposure to both underwriting operations and claims, you’ll build a strong foundation for a career in these areas and beyond. Whether you aspire to excel in operations, claims, or other exciting fields, this programme is your perfect starting point.
Your Rotations
Underwriting Operations
Support underwriting teams to deliver exceptional client service. You’ll take ownership of key operational tasks, including:
- Recording insurance risks
- Managing bookings
- Preparing policy documents
- Processing endorsements
You’ll also identify and implement process improvements to optimise efficiency and enhance workflows. Working at the heart of our business, you’ll collaborate with diverse teams and build a strong foundation in insurance operations.
Claims
Discover what happens behind the scenes after an incident. In this rotation, you’ll:
- Assist in delivering Chubb’s claims strategy
- Collaborate with internal and external stakeholders
- Ensure claims are handled efficiently and in line with standards
By working closely with the claims team, you’ll develop the skills to exceed customer and broker expectations and lay the foundation for a successful career in insurance claims.
Why Join Chubb
At Chubb, we assess, assume, and manage risk with expertise and discipline. As a global leader in insurance, we operate in 54 countries and territories, offering a wide range of products, including property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance.
Chubb is defined by its broad product offerings, exceptional financial strength, and global reach, supported by local expertise. As part of our team, you’ll work in diverse, multicultural environments that foster international collaboration and enhance communication and cultural understanding.
We are committed to developing our employees, offering extensive opportunities for progression and professional growth. Joining Chubb as an Apprentice is more than just a role, it’s the beginning of an exciting and rewarding career.
What You’ll Gain
- A competitive salary with growth potential as you gain experience
- A comprehensive benefits package
- Personal and professional development through a challenging yet rewarding programme
- Full support to achieve the Insurance Practitioner Level 3 Apprenticeship Standard and the Certificate in Insurance (Cert CII)
- Potential for a permanent role upon successful completion
- An inclusive, supportive environment where everyone can thrive
Ready to take the first step in your career? Join Chubb and unlock your potential in a dynamic, global organisation.
Apprenticeship Programme: Claims & Operations
| Location: | London, Birmingham, Glasgow |
| Contract: | Full Time |
| Salary: | Competitive |
| Deadline: | 27/02/2026 |