Brokers

No day is ever the same for Matthew. 

On Monday he could be handling a portfolio of 10 properties. On Tuesday he could be on a motor racing track day looking for new business. Some of his clients have collections of high-performance cars like Ferraris and Maseratis worth over £100m.

Once he’s signed up a new customer, Matthew looks to keep hold of them by handling all of their insurance needs.

“The job doesn’t become monotonous,” Matthew says. “I meet the clients and look after everything about their insurance. I need to use a lot of psychology – how to read the situation, read the client.”

Based in the West Midlands, Matthew began his working life training to be a legal executive for a law firm dealing with the property market. But when property prices crashed after the 2008 financial crisis, he decided to switch to insurance. 

After a first job with local broker Footman James dealing with what are known as passion assets – cars, art, wine collections, jewellery – he moved to the new office being set up by Lockton in Birmingham which focuses on wealthy individuals and their assets, be they cars, art, boats or properties.

As a broker, Matthew has to make good connections with clients and prospects and social media has become a big part of how he does business. He has an Instagram account based around his love of up-market cars. 

“I find it very lucrative to use the platform. My clients are in an environment in which they’re comfortable. It helps build trust ––- and when clients trust you, you’re on your way.”