Company Summary

Mosaic is a global specialty insurance platform with an innovative structure allowing deployment of different forms of capital aligned for the benefit of clients and partners. We underwrite for 40 other top-rated carriers alongside our Lloyd’s syndicates 1609 and 2610—offering lead-line + syndicated capacity, and claims-settlement authority across eight product lines via seven countries. We harness the heritage of Lloyd’s and benefit from the market’s global licenses and financial-strength ratings

Job Spec

Mosaic Transactional Liability team in London is looking for an analyst to join the team to work on all M&A insurance placements. This role provides an exciting opportunity to learn about transactional liability insurance in the fast-paced M&A environment, develop analytical and commercial skills, gain a deep understanding of corporate transactions, and work alongside experienced underwriters on market-leading deals.

Key Responsibilities

• Managing workflow on deal opportunities that contemplate use of Warranty and Indemnity Insurance, Tax Insurance and Contingent Insurance, including review of NDAs, management of core inbox for submissions and working with internal teams and 3^rd parties to ensure data collection.
• Analysing mergers and acquisition-related documents, including reviewing financial statements, business background information and purchase agreements, and researching issues related to M&A transactions
• Assisting in managing the underwriting diligence process.
• Coordinating and communicating with insurance brokers, lawyers and clients.
• Assisting the senior leadership team in TL with data related queries.
• Collaboration with marketing team to develop materials and presentations.

Skills, Experience and Education

• Undergraduate degree required
• Self-starter
• A minimum of 1 years’ experience working within the corporate world
• Intellectual curiosity
• Comfortable in a fast-paced environment
• Detail-oriented, while understanding the big picture
• Experience/keen interest in M&A, insurance sector, or other financial institutions or advisors

Mosaic offers you

• Very competitive total rewards compensation package, reflecting growth of the business
• True entrepreneurial culture
• Opportunity to growth with this class of business

Mosaic celebrates diversity, equity and inclusion. We embrace these pillars of excellence as crucial to our business success. We are an Equal Opportunity Employer.

To be considered for this position, please send your CV and a cover letter to mosaichr@mosaicinsurance.com

Qualifications

What you’ll be doing?

• Support client advisory teams in managing complex insurance requirements
• Assist with negotiation to secure the best possible terms for clients
• Develop business relationships and contribute to company growth
• Over time, take ownership of transaction processes and client engagements

What are we looking for?

No experience or technical knowledge is required – we’ll teach you everything you need to know!

• Strong quantitative analysis skills and ability to code.
• Motivated self-starters who are keen to move into the insurance industry.
• A determination and willingness to learn.
• Strong written and verbal communication skills.
• Ability to work well as part of an open and collaborative team.
• Analytical individuals who have a keen eye for detail.
• Articulate and personable individuals who are excited to and comfortable presenting to stakeholders at all levels.
• You must have full unrestricted right to work in the UK.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new
• We support each other in the small everyday moments and the bigger challenges
• We are determined to make a positive difference at work and beyond

Purpose of the Role

To assist with administrative tasks of both an underwriting and operational nature.
To provide underwriting support and assistance to the underwriters and to create and maintain
syndicate records.

Authority Level

No authority to accept risks or settle claims on behalf of the syndicate.

Underwriter Support

• Assisting underwriters with their underwriting at the box in Lloyd’s, in the office or on Teams
• Pre-underwriting risk data analysis
• Creation and monitoring of the underwriting reports
• Mapping of data and assisting with model development
• Assisting with all online trading platforms
• Income and performance monitoring on large accounts
• Liaising with brokers and clients as necessary on live risks and quotes

Underwriting Records

• Managing risk records
• Entry of risk data into underwriting system
• Managing underwriter workflows
• Responsibility for pre and post bind contract quality assurance
• Entry of aggregate data onto the appropriate systems
• Management of filing and data storage
• Managing credit control
• Creation and monitoring of renewal list report
• Slip copying and scanning
• Ad hoc jobs as required

Accuracy

Able to input data and maintain records with a high degree of accuracy and attention to
detail.

IT Capability

Needs to be familiar and competent with various software and I.T. packages including
Microsoft Office

Administration and Compliance

Strong organisational skills and ability to work to deadlines.
Able to always operate to the standards and rules of the regulatory bodies and those set out
in the firm’s standards documents.

Relationship Management

Able to develop and maintain ongoing relationships with underwriters and other staff.

Analytical

Able to analyse and interpret financial information and manipulate data.

Personal Development

Able to ensure competence is attained and maintained.
Shows initiative and has an inquisitive nature.
Keen to increase skills and responsibility through training.

Communication

Ability to communicate directly and through correspondence, in a manner appropriate to the
audience.

Required Knowledge and Skills

• A proven interest in a career in insurance and underwriting.
• An understanding of Lloyd’s and the insurance market, industry and people.
• Excellent attention to detail and the ability to work independently
• An interest in undertaking the CII exams
• IT skills (Word, Excel and other software packages used within the business)

The Opportunity

At Carbon, we’re delegating differently by combining our strong insurance expertise with cutting edge
technology. As we rapidly scale globally, and continue to advance Graphene, our proprietary data
ecosystem, we remain guided by our core pillars of People, Partnerships and Innovation. If you want to
join an exciting business powered by the latest technology, and are energised by collaboration, big
ideas and making a meaningful impact on our partners, then this role is for you: Casualty Claims
Adjuster

About Us

Founded in 2018, Carbon’s mission is to transform delegated underwriting and raise the standard for
the industry. Our open underwriting model connects data, insight and people to enable stronger
decisions and more dynamic portfolio management, bringing greater transparency, clarity and
confidence to our partners and to the way the whole market works.
We’re proud to have been recognised by The Sunday Times as a Best Place to Work in both 2024 and
2025, reflecting our warm, inclusive culture and our energetic, entrepreneurial spirit. Our friendly,
modern offices foster creativity and connection, while our partnership with Google Cloud, where we
are celebrated as a success story, demonstrates our commitment to innovation and technology at the
highest level.
At Carbon, our values shape who we are every day: Win as one, Keep spirits high, Blaze a trail, Speak
up, listen up. If you’re looking to join a a modern team with bold ambitions and real momentum, we’d
love to meet you.

The Role:

As an Associate Data Operations Analyst, you will play a pivotal role in ensuring the smooth, accurate,
and timely flow of delegated authority data into Carbon’s ecosystem. Working closely with the Data
Operations Team Lead, you’ll help maintain exceptional service standards, drive data quality, and
support key stakeholders across the business.
This position is ideal for someone who thrives in a detail-oriented environment, enjoys problem
solving, and wants to contribute to a modern, data-driven underwriting platform.

Key Responsibilities

Operational
• Process incoming bordereaux ensuring accuracy, completeness, and compliance with agreed
service levels.
• Oversee the end-to-end bordereaux collection process, proactively identifying delays or risks
and driving timely resolutions.
Stakeholder & Third-Party Engagement
• Communicate effectively with internal teams including Underwriting, Claims, and Finance to
escalate issues, provide updates, and support decision-making.
• Liaise directly with brokers, coverholders, and third-party administrators (TPAs) to resolve data
issues and ensure smooth data submissions.

Data Quality & Problem Solving
• Investigate and resolve data discrepancies, performing reconciliations to ensure confidence in
downstream reporting and analytics.
Continuous Improvement
• Contribute to the evolution of Carbon’s delegated data processes, tools, and controls.
• Support initiatives that enhance automation, governance, and overall operational efficiency.

Preferred Level of Experience
• Excellent knowledge of Microsoft Office suite, particularly Excel
• Demonstrated analytical, troubleshooting, and problem-solving capabilities.
• Excellent communication skills and the ability to work collaboratively in a fast-paced
environment.
• High level of attention to detail, with a strong focus on accuracy, data quality, and data integrity.

Company Benefits

• 30 days holiday per calendar year pro rata
• Day off for birthday
• Hybrid
• Private Health Insurance through AXA
• Income Protection
• Generous pension contribution
• Tech/Bike/EV scheme

The Opportunity

At Carbon, we’re delegating differently by combining our strong insurance expertise with cutting edge
technology. As we rapidly scale globally, and continue to advance Graphene, our proprietary owned
data ecosystem, we remain guided by our core pillars of People, Partnerships and Innovation. If you
want to join an exciting business powered by the latest technology, and are energised by
collaboration, big ideas and making a meaningful impact to our partners, then this role is for you.

About Us

Founded in 2018, Carbon’s mission is to transform delegated underwriting and raise the standard for
the industry. Our open underwriting model connects data, insight and people to enable stronger
decisions and more dynamic portfolio management, bringing greater transparency, clarity and
confidence to our partners and to the way the whole market works.
We’re proud to have been recognised by The Sunday Times as a Best Place to Work in both 2024 and
2025, reflecting our warm, inclusive culture and our energetic, entrepreneurial spirit. Our friendly,
modern offices foster creativity and connection, while our partnership with Google Cloud, where we
are celebrated as a success story, demonstrates our commitment to innovation and technology at
the highest level.

At Carbon, our values shape who we are every day: Win as one, Keep spirits high, Blaze a trail,
Speak up, listen up. If you’re looking to join a modern team with bold ambitions and real momentum,
we’d love to meet you.

The Role:

The purpose of this role is to provide administrative and operational support to the claims team while
developing a strong foundational understanding of claims handling, delegated authority structures,
and claims performance analysis.

Key responsibilities include:

• Supporting the management and maintenance of claims bordereaux, ensuring accurate and
complete data capture.
• Assisting with the coordination of TPA audits, including scheduling, tracking actions, and
monitoring outcomes.
• Supporting the onboarding of new TPAs, including preparation of documentation and
maintenance of trackers.
• Assisting with the setup and monitoring of loss funds.

• Preparing TPA meeting minutes and tracking follow-up actions.
• Supporting the management of claims records, including static claims and diary management.
• Conducting diary and file reviews to ensure claims progression.
• Assisting with internal audits and regulatory reporting (including Solvency II).
• Monitoring and chasing performance MI submissions.
• Supporting the production of claims data and performance analysis.
• Managing shared mailboxes and responding to queries.
• Assisting with administration of external experts and service providers.
• Supporting ad hoc projects and process improvement initiatives.

Required Experience

• Interest in insurance, claims, or financial services
• Strong organisational and time management skills
• High attention to detail and accuracy
• Good communication and interpersonal skills
• Confidence working with data and Microsoft Excel
• Proactive attitude and willingness to learn
• Ability to manage multiple tasks and priorities

Benefits

• 30 days holiday per calendar year pro rata
• Birthday off
• Hybrid working
• 50% monthly gym membership contribution
• Private Health Insurance through AXA
• 10% pension contribution
• Life insurance
• Electric vehicle and cycle to work salary exchange schemes